FreedomDev
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Your Dedicated Dev Partner. Zero Hiring Risk. No Agency Contracts.

FreedomDev was founded in 2017. Our team has been building custom software for 20+ years.

201 W Washington Ave, Ste. 210

Zeeland MI

616-737-6350

contact@freedomdev.com

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  • FreedomDev is an InnoGroup Company
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Proud member of the Michigan West Coast Chamber of Commerce

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NAICS: 541511 (Custom Computer Programming)CAGE CODE: oYVQ9UEI: QS1AEB2PGF73
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  5. Creating a Single Customer Record Across HubSpot and Pipedrive
Systems Integration

Creating a Single Customer Record Across HubSpot and Pipedrive

Established business

The Problem

The company used both HubSpot and Pipedrive and needed customer organizations and contacts kept aligned between the platforms.

The Solution

FreedomDev created:

  • Master organization records
  • Master contact records
  • Links between HubSpot and Pipedrive IDs
  • Webhook-based synchronization
  • Scheduled full reconciliation
  • Rules defining Pipedrive as the primary system of record
  • Handling for new records, updates, deletes, and merges
  • Preservation of inactive records for data integrity

Outcome

The company gained a defined source of truth and synchronization layer connecting its customer-data platforms.

Services & Technologies

CRMHubSpotPipedriveData IntegrationAutomation

Related Work

Replacing Salesforce Without Breaking a Custom Business Application

FreedomDev helped replace Salesforce with Pipedrive while preserving the custom applications and historical data connected to the previous CRM.

Unifying an AI-Powered Product Library With a Customer Portal

FreedomDev unified an AI-powered product library and customer portal through shared navigation, authentication, CRM integration, interaction tracking, and a redesigned responsive experience.

Turning ADP Employee Data Into a Searchable Employee Directory

FreedomDev created an employee-directory and reporting application that synchronizes employee information from ADP and adds searchable company-specific reporting.

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